Client Care Associate
Reports to: Director of Operations
Summary: Drives MOWSTx Van (or personal vehicle as assigned) to deliver meals to Meals on Wheels clientele and provide backup transportation services. Assists with packaging, organizational, and maintenance tasks in support of Agency Programs.
Essential Duties and Responsibilities: Pick up and drop off MOWSTx van as needed from City garage following agency procedures Assist kitchen staff with preparation of ice chests and sealing and packaging meals, as needed. Drive MOWSTx van to deliver meals (and any other deliverables) along assigned route within allotted service timeframes. Drive safely under varying traffic and weather conditions, in a manner that reflects positively on MOWSTx. Complete meal route sheets, vehicle logs, and other documentation in a satisfactory manner. Drive MOWSTx van to pick up, transport, and drop off passengers between identified locations according to transportation schedule, getting clients to the destination on time and picking them up within allotted service timeframes. Assist with packaging juices, pet-food, and other deliverables, organization and facility maintenance tasks.
Required Qualifications: Valid Texas driver’s license with a driving record that meets MOWSTx guidelines. Pass required background check. Participate in mandatory ongoing agency training program Ability to exercise judgment and schedule work around multiple demands. Ability to maintain client and agency confidentiality. High school diploma or equivalent, preferred. Five years of driving experience preferred.
Physical and Environmental Conditions Employee will bend, kneel, twist, climb, sit, squat, and stoop while performing duties. Ability to drive an agency vehicle to and from various locations and assist others in entering and exiting vehicle. Have no limitations that would interfere with safe driving, passenger assistance, or emergency activities and be physically capable of assisting persons with special needs, including individuals in wheelchairs. Ability to lift 35 pounds, and occasionally more.
Job Type: Part-time
Pay: $10.00 an hour
Benefits: Paid time off
Schedule: Approximately 20 hrs/wk; Mondays 8 am - 2 PM; Tuesday-Friday, 10 am - 1:30 pm.
COVID-19 considerations: Consistent with its duty to provide and maintain a workplace that is free of recognized hazards and to safeguard the health and well-being of employees and their families, our customers, visitors, and others who spend time in our facilities, Meals on Wheels Victoria requires all new hires, as a condition of their employment, to establish that they have been fully vaccinated against COVID-19, or obtain an approved medical or religious exemption as an accommodation, prior to their start date.
For purposes of this policy, an individual is considered fully vaccinated two weeks after receiving the second dose of a two-dose vaccine (Pfizer or Moderna) or one dose of a single-dose vaccination (Janssen). Previous history of COVID-19 from which the individual recovered more than 90 days earlier or a previous positive antibody test for COVID-19 do not waive this requirement for vaccination.